Raza

The Head of Operations at MMS Outsourcing Solutions will be responsible for the overall success of MMS Projects’ operational teams, ensuring the right customers are consistently engaged. This includes overseeing customer support throughout their entire journey, designing strategic roadmaps, and coordinating with various internal teams such as Marketing and Lead Qualification. The Head of Operations will collaborate effectively with project-specific ground team leadership to ensure seamless customer experiences. Additionally, this role will play a crucial part in shaping the future of the organization by determining the most strategic structure for support teams and continuously improving operational efficiency.